News & Press: Micro Focus News

Micro Focus SMAX News

Wednesday, October 16, 2019   (0 Comments)
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October is a month where we see the highest employee engagement. With that in mind, I want to help you see a spike in your communication with your managers and colleagues. Below is the list of what you should check out to know what is going on with Micro Focus SMAX.

  1. Forrester published the ESM Wave 19 on 10/10, and SMAX is a leader for the second time in a row!
  2. Micro Focus is a Gold sponsor at Service Management World 2019 November 9-13 in Orlando, FL. We will demo SMAX and CMS at the booth 700. On 11/11 we will present about how MAX, the smart virtual agent. On 11/12, we will host a cocktail party after the expo hall hours.
  3. ESM Primer is an eBook written by industry-acclaimed analyst and influencer Stephen Mann.
  4. Ten Tips for Empowering Your IT Support with AI white paper.
  5. What’s ESM—This video introduces you to Enterprise Service Management (ESM).
  6. SMAX Value Calculator is a 2-minute assessment which shows potential customers how much they can save by moving to SMAX.
  7. How to Build High-Value Enterprise Services on Existing ITSM Investments webinar from 09/11. Speakers were Valerie O’Connel (EMA) and Rolf Frydenberg (Manag-E CEO).
  8. Enterprise Service Management, AI, and Emerging Technologies webinar on 10/22. Speakers are Michael Pott and Roy Atkinson (HD).
  9. What’s New in SMAX 2019.11-Nov 14. Michael Pott will lead this webinar.

Which of the above new assets do you like the most?


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